Shipping policy

Shipping Policy
Store Name: JOUET MIX
Phone Number: 0693347191

At JOUET MIX, we aim to deliver your orders quickly and safely. Please review our shipping policy below:

1. Shipping Areas

  • We offer delivery within Morocco.

  • For special requests or remote areas, please contact us at 0693347191.

2. Processing Time

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Time

  • Estimated delivery time is 1–5 business days, depending on your location.

  • Delivery times may vary due to external factors (weather, holidays, courier delays).

4. Shipping Fees

  • Shipping fees are calculated based on the delivery location and order size.

  • The exact cost will be communicated before order confirmation.

5. Order Tracking

  • Customers may contact us at 0693347191 to check the status of their order.

6. Delivery Issues

  • Please ensure that your delivery information is correct.

  • JOUET MIX is not responsible for delays or failed deliveries due to incorrect addresses or unavailable recipients.

7. Damaged or Lost Packages

  • If your order arrives damaged or is lost, please contact us within 48 hours of delivery.

  • We will work with the delivery service to resolve the issue as quickly as possible.

8. Contact Us
For any questions about shipping, please contact us:
📞 0693347191

Thank you for shopping with JOUET MIX!